Quality Improvement (QI) Education Resources
We aim to provide resources and tools to improve the delivery of healthcare within all seriously ill populations across all settings, including but not limited to hospice and palliative care patients. Quality improvement (QI) is incorporated into maintenance of certification and physicians need the necessary tools to meet this demand.
Quality measurement is significant to healthcare and plays a critical role in physician payment.
Benefits of Quality Improvement
Setting ambitious improvement aims can be disheartening when teams lack the skills to take on big challenges. Some individuals express doubt when organizations introduce large-scale collaboratives, but when you see quality measures moving in the right direction, you find the project worthwhile.
View an interview from the Institute for Healthcare Improvement (IHI) to see how their vocal skeptics became improvement champions.
Managing Successful Improvement Projects
Successful improvement projects require a clear aim statement, a measurement strategy, leadership support, and more. Although these key ingredients don't guarantee success, you still have to manage the project.
Learn five key strategies for effective project management from a summary on the IHI blog as it looks back on a popular WIHI broadcast, focusing on learning, rather than perfection, and setting an end date.
These quality improvement resources and tools can be utilized to facilitate quality improvement initiatives. Some of the following opportunities require a membership or participation fee. Inclusion on this list is not an endorsement by AAHPM.
- AMA STEPS Forward® Modules
- "Quality Reporting and the Importance of Qualified Clinical Data Registries (QCDRs) in Maximizing Your Success"
- "Preparing your practice for value-based care" - CME credit available
- "Quality improvement using Plan-Do-Study-Act" - CME credit available
- "Starting Lean Health Care" - CME credit available
- Health Resources and Services Administration Quality Toolkit - equipped with proven strategies and techniques to effectively support an organization's new or existing QI program. Various quality improvement methodology modules are available in self-pacing format.
- The Science of Improvement on a Whiteboard - this short video from IHI explains many foundational concepts
- An Introduction to the Model for Improvement - this on-demand video from IHI explains how to use the Plan-Do-Study-Act (PDSA) cycle
- National Consensus Project for Quality Palliative Care - promotes the implementation of Clinical Practice Guidelines that ensure care of consistent and high quality, and that guides the development and structure of new and existing palliative care services
- The National Palliative Care Registry™ - free and open to all palliative care programs across the continuum of care
- TRAIN - free online quality improvement courses
- Using Lean Accounting for Thoughtful Decision-Making - this blog discusses a useful tool that offers a basic set of measurements that can help review quality, capacity, and financial performance on a weekly basis
- CHOICE: Coalition of Hospices Organized to Investigate Comparative Effectiveness - a network of leading hospices in the US that are committed to advancing the science of compassionate care
- Global Palliative Care Quality Alliance (GPCQA) - offers opportunities to improve quality in hospice and palliative care through collaboration
- NHPCO Quality Partners - a national performance improvement program designed "by hospice, for hospice" to ensure all provider organizations deliver quality care to patients and families
- Palliative Care Quality Network (PCQN) - collaborative learning initiative committed to improving the quality of palliative care services provided to patients and their families
- Palliative Care Research Cooperative Group (PCRC) - develops scientifically-based methods that lead to meaningful evidence for improving quality of life of patients with advanced and/or potentially life-limiting illnesses, and their caregivers including family members and providers of care
- PCPI Webinars - there is a fee for non-members to view past webinars.
- Implementing Quality Improvement in the Ambulatory Setting: Lessons and Cautions from the Pittsburgh Regional Health Initiative
- Patient Reported Outcomes and Quality Improvement with Registries
- PDSA - How to Get Started in Healthcare Quality Improvement - learn about the plan-do-study-act methodology and how to start a journey in quality improvement
- Root-Cause Analysis: Digging Deep to Improve - learn about 3 common forms of root-cause analysis, discuss the advantages of applying these methods to different circumstances and environments, and how root-cause analysis is used as the basis for creating and implementing ideas that lead to robust improvement
- Transforming Care: The Value of Lean for Physicians - learn how the learn methodology can assist with eliminating waste from processes to improve patient care
Submit a suggestion for additional projects or collaboratives to add to the list.